A Control Panel is a web-based user interface using which you can handle numerous aspects of your online presence. As an illustration, you could set up or change site files, set up and check e-mails, handle databases, check visitor stats and so on. Those things are done through buttons and menus within a web browser and the CP can also be called ‘back office’, i.e. the administrative area associated with your website hosting account. Most Control Panels out there will enable you to handle all hosting-related matters, but you shall commonly require a different system to control payments or to get a new domain name if the company offers domain registrations. Depending on the platform they use, you may be able to use the billing account to open a support ticket to ask a question or to resolve an issue too, or you might have to use a 3rd system.